El Tucano Resort & Thermal Spa, Quesada (Alajuela) - Reviews, Rooms Options & Prices 2025

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About the Resort

7 Km North From Central Park, Ciudad Quesada, Quesada (Alajuela), Costa Rica, 1

El Tucano Resort & Thermal Spa, a 4-star hotel with a 7.6/10 rating on Booking.com, offers a blend of relaxation and adventure surrounded by lush nature and healing hot springs. This Quesada (Alajuela) hotel features an extensive thermal spa, multiple pools, and various dining options.

Rooms & Amenities

El Tucano Resort & Thermal Spa features 87 rooms designed in a colonial style, including Standard Rooms, Junior Suites, and Master Suites. Each unit comes with amenities such as free Wi-Fi, cable TV, and private bathrooms with free toiletries.

Dining & Nearby Options

Dining options include La Foresta Restaurant, which serves international cuisine and can cater for events. Two bars adjacent to the pool offer a selection of drinks and light snacks.

Leisure & Spa Services

Leisure activities at El Tucano include access to thermal hot spring pools, a mini-golf course, and hiking trails. The resort's spa provides a wide variety of massages and body treatments, utilizing the therapeutic properties of natural hot springs.

Location & Accessibility

The hotel is located 3.5 miles from the town of Aguas Zarcas and 25 miles from Aeropuerto de La Fortuna. Guests can enjoy easy access to landmarks such as La Marina Wildlife Rescue Center, just 1 miles away.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Triple Room Mountain View

Max:

3 persons

22 m²

Bed options:

1 Single Bed or 1 Double Bed

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Junior Suite

Max:

4 persons

32 m²

Bed options:

2 King Size Beds

Garden view

Shower

Air conditioning

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Double Room Garden View

Max:

3 persons

32 m²

Bed options:

1 Double bed

Garden view

Bathtub

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Getting around

Explore available ways to reach your dream destination

City Centre

Quesada (Alajuela) 7.3 km

Airports

Aeropuerto de La Fortuna (fon) 36.1 km

Juan Santamaria International (SJO) 84.3 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Relaxing Massages!

“I enjoyed some very nice massages that truly rejuvenated me during my stay. The spa was a highlight of my experience!” view full review

Gorgeous Pools!

“The resort features several beautiful pools, heated with natural hot mineral springs, perfect for relaxation and rejuvenation.” view full review

Spacious Accommodations!

“Our suite was impressively spacious and provided a comfortable environment to unwind after a day of exploring.” view full review

Tasty Buffet!

“The buffet dining was enjoyable, with a good selection of options for breakfast and dinner that added convenience to our stay.” view full review

General

Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Currency exchange
Hairdresser
Fire extinguishers

Sports & Fitness

Fitness centre
Hiking
Tennis court
Mini golf

Services

Paid airport shuttle
Room service
Car hire
Laundry
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Poolside snack bar
Snack bar
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's buffet

Spa & Leisure

Plunge pool
Seasonal outdoor pool
Seasonal indoor pool
Beach umbrellas
Entertainment
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Turkish bath
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Hot spring bath
Pool with view
Shallow end
Make up services

Room features

Air conditioning
Sitting area
Patio
Terrace
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

7 Km North From Central Park, Ciudad Quesada, Quesada (Alajuela), Costa Rica, 1

Map view

7 Km North From Central Park, Ciudad Quesada, Quesada (Alajuela), Costa Rica, 1

City landmarks

Church

La Marina Wildlife Rescue Center

2.3 km

Ruta 140

Termales del Bosque

2.7 km

Iglesia de San Juan

3.4 km

INA - Unidad Regional Huetar Norte

3.8 km

Iglesia de La Marina

3.8 km

Iglesia de Corte

4.3 km

Iglesia de San Luis

4.4 km

Aguas Zarcas Church

4.6 km

Aquas Zarcas Square

4.6 km

Parque Nacional Juan Castro Blanco

4.7 km

Stadium

Estadio Carlos Ugalde Alvarez

6.5 km

Church

Catedral de Ciudad Quesada

7.0 km

Nearby

Ruta 140

El Tucano Resort

770 m

Reviews and Ratings

Feedback from previous guests about their experience

64%

liked the resort and would come back again

Gorgeous surroundings

Multiple pools

Service inconsistencies

Dated rooms

6.4/10

Nice

Rooms

5.8

Location

8.0

Service

6.0

Dining

5.6

Julia

United States, January 2025

6.2/10

I had a mixed experience at this hotel. The natural beauty surrounding the place is truly stunning, and the pools, heated with natural hot springs, are a nice feature. However, the service was lacking, especially at the front desk, and the dining options were somewhat limited in variety. The room improvements needed left a bit to be desired, and the overall impression was that the hotel could do much better in terms of customer service.

Rooms

6.0

The room I stayed in felt dated and could definitely use some modern updates. The AC worked fine, but there was a broken shower head and one non-functional outlet, which was inconvenient for charging devices.

Service

5.0

While some staff members were friendly and attentive, I had a frustrating experience with the front desk staff who came off as serious and unwelcoming, making my interactions feel less pleasant.

Location

7.0

The location is gorgeous, surrounded by nature, with some lovely birds nearby. However, there wasn't much to do in the immediate area.

Dining

6.0

The buffet dining experience was decent but lacked variety. I expected more from the food offerings for the price.

Facilities

7.0

The facilities included several pools and hot tubs, which were enjoyable, but I did notice some algae in one of the main pools during my stay.

Gorgeous surroundings

Service inconsistencies

Ernie

United States, January 2025

6.4/10

We had an enjoyable stay at the resort, primarily thanks to the beautiful surroundings and the fantastic local tours offered through Frank’s Tours. However, the hotel itself could use some renovations, particularly in the rooms and dining options. The service was mostly friendly, though the front desk staff could be more approachable. Overall, it was a decent value for what we paid, but there's definitely room for improvement.

Rooms

5.0

The rooms were in need of serious updates, with aging furniture and basic amenities that felt outdated. While we had two double beds, there were just a few hangers and no refrigerator or coffee maker, which made it less comfortable.

Service

7.0

I found most of the staff to be super friendly and attentive to our needs, except for the front desk who had a more serious demeanor. Their helpfulness made a difference in our experience overall.

Location

8.0

The location was ideal for accessing nature, with beautiful rainforest views and hot springs nearby. However, there were times when it felt overcrowded with non-guests, which diminished the experience a bit.

Dining

5.0

The dining experience was lacking, with a buffet that had limited choices and didn’t feel very appetizing. Breakfast could definitely use a revamp to enhance overall enjoyment.

Facilities

6.0

The facilities offered a range of activities, but the aging buildings and amenities such as the thermal pools were in need of some enhancements to fully enjoy.

Steven

United States, November 2024

6.6/10

The hotel boasts beautiful natural surroundings and a variety of pools, but several issues held back the overall experience. The rooms were comfortable, but some maintenance problems detracted from the stay. Additionally, while the restaurant had a spacious layout, the dining options lacked variety, and the staff service could be hit or miss.

Rooms

6.0

The rooms were comfortable, though we had to switch due to maintenance issues; they could use some modern updates.

Service

5.0

Service was inconsistent; some staff were friendly, while others seemed indifferent or unhelpful, especially during the checkout process.

Location

9.0

The location is fabulous, nestled in a rich natural setting with lovely gardens and nearby streams, making it perfect for nature lovers.

Dining

6.0

The dining experience was decent, but the buffet lacked variety and quality for the price paid.

Facilities

7.0

The facilities included several pools and hot tubs that looked appealing, though we didn’t use them during our stay.

Scott

United States, September 2024

6.0/10

The hotel presents a beautiful setting surrounded by nature with several pools and hot tubs to enjoy. However, there were several shortcomings during our stay, including water and maintenance issues in our rooms. While the restaurant ambiance was lovely, the food offered was average and lacked variety. Overall, it was an okay experience but could use improvements in cleanliness and service consistency.

Rooms

6.0

Our first room had issues with the AC and broken shower head, but the second room we received as an upgrade was much better, though not very clean.

Service

6.0

Service was generally pleasant, but the front desk staff was a bit serious, and response times for maintenance were slow.

Location

7.0

The location was gorgeous with beautiful natural surroundings and plenty of wildlife, although there wasn't much else to do on-site.

Dining

5.0

Dining was buffet style, and while the setting was lovely, the food itself was limited in choices and not particularly appetizing.

Facilities

6.0

Facilities like the pools were nice, but the gym and spa services did not meet expectations due to being outsourced.

Jennifer

United States, September 2024

7.4/10

We had an incredible time at this hotel during our honeymoon! The thermal pools were amazing, and the volcanic mud massages at the spa were a highlight. The location in the lush surroundings was stunning, and we enjoyed a unique boat tour with a knowledgeable guide. However, there were a few downsides, such as some aging infrastructure and less-than-ideal room assignments.

Rooms

6.0

The room was fairly clean and comfortable, but it could have used some modern updates and amenities like a mini fridge and microwave, especially since there was no room service.

Service

7.0

The service was friendly, particularly at the bar, but the front desk staff seemed a bit serious.

Location

9.0

The hotel is situated in a gorgeous area with beautiful nature around, ideal for exploring the rainforest and nearby volcanoes.

Dining

7.0

The breakfast offered a good variety of typical Costa Rican options, although it could have been served with a bit more attention to timing, especially for late guests.

Facilities

8.0

The hotel had lovely large pools and beautiful grounds, but they seemed underutilized, which was disappointing.